Shipping:
Our Store only makes use of reliable courier companies OR Speed Post. All the orders are delivered by Shiprocket. We are not liable for any delays in delivery by the Courier Company on account of any factors that cannot be controlled by us. We shall strive to ensure timely delivery of your order within the estimated time as mentioned in the order confirmation.
Please be informed that once the order is placed it takes 4-5 business days to get dispatched and the dispatched order will be delivered within 7-10 business days.
Orders will only dispatch once 100% of payment received. No COD available.
For made to order:
We also take orders to make a product which you have wish listed but is out of stock or available on backorder status. The time to finish and deliver may take time since our products are handmade.
Cancellations:
Order will not be canceled once the payment made.
Make sure you check twice everything before placing an order. Please take a moment to understand how our products are made. All our products are handmade by experienced artisans, one piece at a time, making each piece unique. Due to this process, a slight variation in color tone, shape or size may occur between products that are not regarded as a defect and will not be eligible for return or replacement.
No refund, No exchange, No return.
Currency Transactions
All transactions are processed in Indian Rupees (INR).
Third-Party Services:
We use Shiprocket as our delivery service provider and Razorpay as a payment gateway.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and shipping service providers, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For any queries Call us on : 98796 93032
Our business hours are 10 am to 6 pm Indian Standard Time (IST).
Monday to Saturday. (Sunday Closed).